Yes! All work is handmade with love in Austin, Texas by James Barela. Each piece has been handcrafted, glazed, and fired twice until it ever reaches a customer's hands. It is a slow process, but the results are worth it.
All orders and packed carefully and sent within 2-4 days via USPS priority (typically 1-3 days transport time). Tracking information is sent via email once shipped.
At the moment, we currently ship to the US and Canada. For other international inquiries, please contact info[at]baetanical.com or use the contact form.
Unless products arrive damaged, returns are not typically accepted. If you are unhappy with your purchase, please contact info[at]baetanical.com so we can discuss options.
We've got you covered. While we do our very best to prepare your items for safe transit, things happen. If your item arrives damaged, please submit an image of the damage to info[at]baetanical.com within 48 hours of receiving your item for a full refund.
Email info[at]baetanical.com to inquire if wholesale is currently being offered.
We are more than happy to send more images of a particular piece via email. Message info[at]baetanical.com with your request! Baetanical operates in a private studio in Austin, TX and does not currently offer in-person visits.
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